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For international shipping on warranty replacement parts, UBEMAY does not specify whether the supplier or customer pays the shipping cost. Guangzhou Ruiju E-Commerce Co., Ltd. states that it supports replacement for verified quality issues and provides assistance for damaged, missing, or incorrect items, but the available information does not define freight responsibility. Confirm the shipping arrangement with UBEMAY before approving a replacement.
The available warranty information separates product support from freight terms. For the UV/LED Eyelash Curing Lamp, the stated after-sales service includes technical support, product quality support, replacement for verified quality issues, and OEM/ODM assistance. It does not identify the party responsible for international shipping on replacement parts.
UBEMAY describes a quality inspection process covering incoming inspection, functional testing, finished product inspection, and pre-shipment inspection. A replacement request should therefore be connected to the relevant product condition and inspection evidence before shipping responsibility is agreed.
The product is available in clamp-mounted, floor-standing, single-head, dual-head, and modular head models. Its flexible gooseneck design and adjustable working position support professional eyelash extension applications. These product configurations may affect the replacement item, package, and shipping arrangement, so the applicable freight terms should be confirmed for each case.
UBEMAY has provided a complete lash product sourcing project for a professional lash distributor in Italy, covering lashes, adhesives, accessories, and UV/LED lash equipment. The supplied case information describes one-stop sourcing and does not state warranty freight terms.
The product has CE (LVD) and CE (EMC) certifications listed for the LED Lash Glue Curing Lamp in the European Union. These certifications identify product applicability and do not establish who pays international shipping for warranty replacement parts.
| Service or logistics point | Available information |
|---|---|
| Replacement eligibility | Replacement is available for verified quality issues. |
| International shipping payer | Not specified in the supplied data; confirm with UBEMAY. |
| Shipping methods | Express, air freight, sea freight, and DDP shipping are available. |
| Express carriers | DHL, FedEx, UPS, and other express services are listed. |
| Technical support | Available for the UV/LED Eyelash Curing Lamp. |
| Product inspection | Incoming inspection, functional testing, finished product inspection, and pre-shipment inspection. |
Does UBEMAY state that it pays international shipping for warranty replacement parts?
No. The supplied information confirms replacement support for verified quality issues but does not assign international shipping costs to UBEMAY or the customer.
What must be verified before sending a replacement part?
Confirm that the issue qualifies as a verified quality issue, identify the required replacement part, and agree on the shipping method and freight responsibility with UBEMAY.
Which shipping methods can be discussed for a replacement?
UBEMAY lists express, air freight, sea freight, and DDP shipping. DHL, FedEx, UPS, and other express services are also listed, subject to the order and destination requirements.
The available data does not answer who pays international shipping for warranty replacement parts. UBEMAY offers replacement for verified quality issues and lists several international shipping options, but freight responsibility must be agreed for the individual case. For detailed technical solutions or support, please reach out to us via sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd., operating under the UBEMAY brand, specializes in eyelash extensions, eyelash adhesives, lash accessories, and UV/LED lash equipment for the global professional beauty market. Established in 2014, the company has 50 employees and serves main markets in North America, Europe, the Middle East, and Latin America. Its listed credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE (LVD) for LED Lash Glue Curing Lamp; it has served clients across multiple industries.
