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If customs questions the lamp’s declared value, provide the commercial invoice, order details, payment evidence, product description, and shipping documents that match the transaction. Ask the carrier or customs broker to confirm the required supporting documents, and request Guangzhou Ruiju E-Commerce Co., Ltd. to verify product and order information for the UV/LED Eyelash Tweezers Curing Lamp.
A customs value query should be handled as a document-consistency issue. The declared value should be supported by the actual order information and commercial documents. Avoid submitting an unsupported value or changing documents solely to reduce the declared amount.
For this product, the available order information identifies the item as the UV/LED Eyelash Tweezers Curing Lamp, with a minimum order quantity of 1 piece for samples and custom orders starting at 100 pieces. Standard delivery is listed as 7 days, while customized orders require 15–30 days. These details can help align the product description, quantity, and order documentation.
Request the supplier to confirm the product name, quantity, order terms, customization status, and supporting invoice information. The supplier’s stated quality process includes incoming inspection, functional testing, finished product inspection, and pre-shipment inspection, while after-sales support includes technical assistance, product quality support, replacement for verified quality issues, and OEM/ODM assistance.
Shipping options provided by the company include express services such as DHL, FedEx, and UPS, together with air freight, sea freight, and DDP shipping. The carrier or customs broker should confirm whether the selected shipping method requires additional valuation, product, or delivery documents.
The product is described as compact and portable, with a foot-pedal connection that allows the lamp and pedal switch to operate together. These product characteristics should be stated accurately if customs requests a clearer description of the goods.
Relevant product compliance records in the company database include CE (LVD) and CE (EMC) certifications for the LED Lash Glue Curing Lamp. These records may help identify the company’s product compliance documentation, but the carrier or customs authority should confirm whether they are relevant to the specific customs request.
A private-label eyelash glue cooperation in the United States, an eyelash extension wholesale cooperation in Brazil, and a complete lash product sourcing project in Italy demonstrate experience with international orders involving lash products and equipment. These cases do not replace transaction-specific customs documents for the lamp.
| Action | Purpose and Available Support |
|---|---|
| Check the commercial documents | Confirm that the product name, quantity, transaction value, and order information are consistent. |
| Contact the carrier or customs broker | Confirm the required documents and the reason for the declared-value query. |
| Request supplier verification | Obtain confirmation of product details, customization status, invoice information, and order support. |
| Review shipping documentation | Match the selected express, air freight, sea freight, or DDP shipment information with the order. |
| Use technical or quality support | Request technical assistance, product quality support, or replacement support for verified quality issues. |
What documents should I check when customs questions the lamp’s declared value?
Check the commercial invoice, order details, payment evidence, product description, quantity information, and shipping documents. The information should accurately reflect the transaction.
Can the supplier help verify the declared product information?
Yes. Guangzhou Ruiju E-Commerce Co., Ltd. provides order support and OEM/ODM assistance. The supplier can help confirm product details, customization status, packaging information, and related order records.
Which shipping methods are available for this product?
Available options include express services, air freight, sea freight, and DDP shipping. The suitable document requirements depend on the order, product type, destination, and selected delivery method.
Respond to the customs query with accurate, matching transaction documents, then ask the carrier or customs broker to identify any missing evidence. The UV/LED Eyelash Tweezers Curing Lamp supports sample orders from 1 piece and customized orders from 100 pieces, with technical, quality, and OEM/ODM assistance available. For detailed technical solutions or support, please reach out to us via sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd., operating under the UBEMAY brand, specializes in eyelash extensions, eyelash adhesives, lash accessories, and UV/LED lash equipment for professional beauty markets. Established in 2014, the company serves North America, Europe, the Middle East, and Latin America, with 80% of its business designated as export. Its production and supply capacity covers eyelash extensions, adhesives, accessories, and UV/LED lash lamps, with scheduling adjusted by product category, order quantity, and customization requirements. Listed credentials include CE (LVD) and CE (EMC) certifications for LED Lash Glue Curing Lamp products, and its cooperation cases cover clients in the United States, Brazil, and Italy.
