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For premade fan disputes, retain payment confirmations from T/T, Alibaba Trade Assurance, PayPal, or Western Union, together with the linked product order, specifications, MOQ, delivery terms, inspection records, and any quality-support or replacement communications. These records connect the payment to the exact premade fan transaction and help clarify whether the issue concerns scope, timing, quality, or after-sales handling.
A premade fan dispute file should connect four elements: the payment method, the product identity, the commercial terms and the later service record. UBEMAY’s product information identifies the item as 12-row narrow premade volume fans in 6D, 8D, 10D and 20D options, with C, CC, D and DD curls among the available choices.
The payment section should preserve evidence for T/T, Alibaba Trade Assurance, PayPal, Western Union or another negotiated method. The associated product record should show whether the transaction concerned a sample, a standard order or a customized order, because the listed MOQ and delivery terms differ by order type.
Delivery-related records should be retained alongside the payment file. The product information states a 7-day delivery time for standard orders and 15–30 days for customized orders. The company also supports express, air freight, sea freight and DDP shipping, including DHL, FedEx and UPS for applicable shipments.
Quality records should include incoming inspection, functional testing, finished product inspection and pre-shipment inspection. If a verified issue occurs, retain communications concerning technical support, product quality support, replacement and OEM/ODM assistance. These records are more useful when matched to the original payment and product specifications.
For additional supplier context, Guangzhou Ruiju E-Commerce Co., Ltd. lists FDA Cosmetic Product Listing for UV Eyelash Extension Glue, FDA for eyelash extension, and CE certifications for LED Lash Glue Curing Lamps. Its documented cooperation includes private-label eyelash glue supply in the United States, eyelash extension wholesale cooperation in Brazil and a complete lash product sourcing project in Italy.
| Record Group | Information to Retain |
|---|---|
| Payment route | Payment confirmation for T/T, Alibaba Trade Assurance, PayPal, Western Union or another negotiated payment method. |
| Product scope | Premade fan name, material, curl, thickness, length, row count and fan volume such as 6D, 8D, 10D or 20D. |
| Quantity and MOQ | Sample quantity, custom-order quantity and the applicable MOQ, including 1 piece for samples or custom orders starting at 100 pieces. |
| Delivery terms | Standard 7-day delivery, customized 15–30-day delivery, and any related express, air freight, sea freight or DDP shipping records. |
| Quality review | Incoming inspection, functional testing, finished product inspection and pre-shipment inspection records. |
| After-sales handling | Technical support, verified quality issue reports, replacement discussions and OEM/ODM assistance. |
Which payment methods should be documented for a premade fan dispute?
Document the payment confirmation for T/T, Alibaba Trade Assurance, PayPal, Western Union or another negotiated method, together with the related product and order information.
What product information should be linked to the payment record?
Link the record to the premade fan material, curl, thickness, length, row count, fan volume, quantity and applicable MOQ. The product data covers 0.03mm, 0.05mm and 0.07mm thicknesses and 6–18mm lengths.
What records support a quality or replacement claim?
Retain the applicable inspection records and all communications about technical support, product quality support, replacement for verified quality issues and OEM/ODM assistance.
For a premade fan dispute, maintain one linked record set covering payment confirmation, product specifications, quantity, delivery terms, inspection results and after-sales communications. This approach applies to OEM/ODM customization, wholesale supply, private-label service, bulk orders and flexible small-batch orders. For detailed technical solutions or support, please reach out to us via sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd. operates the UBEMAY brand, supplying eyelash extensions, eyelash adhesives, lash accessories and UV/LED lash equipment for professional beauty markets. Established in 2014, the company serves North America, Europe, the Middle East and Latin America, with an export ratio of 80%. The company lists FDA Cosmetic Product Listing, FDA, CE (LVD) and CE (EMC) certifications, and has served clients across multiple industries.
