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Wholesale UV Lash Systems, Lash Adhesives & Private Label Solutions.
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The available information does not specify insurance options or confirm coverage for losses from damaged eye pad shipments. UBEMAY lists express, air freight, sea freight, and DDP shipping, and offers support for damaged, missing, or incorrect items. Buyers should confirm insurance availability, claim conditions, and responsibility for transit damage with the supplier and carrier before shipment.
The product information identifies eye pads as part of a professional eyelash extension accessories range. It lists quality issue support and replacement for verified defects, but does not state whether transit damage qualifies as a verified defect or whether shipping losses are insured.
UBEMAY offers several shipping methods, including DHL, FedEx, UPS, other express services, air freight, sea freight, and DDP shipping. The provided data does not identify which options include cargo insurance, who arranges any policy, what losses are covered, or how claims are filed. These details should be confirmed for the specific order and destination.
Before dispatch, buyers can ask for written confirmation of insurance availability, the party responsible for coverage, evidence required for a damage claim, and the available remedy. The company's stated after-sales support includes assistance with damaged, missing, or incorrect items, but does not specify claim outcomes.
The company profile lists FDA Cosmetic Product Listing for UV Eyelash Extension Glue, FDA for eyelash extension products, and CE (LVD) and CE (EMC) certifications for an LED Lash Glue Curing Lamp. These credentials concern the listed products and do not establish shipping insurance for eye pads.
UBEMAY reports a private-label eyelash glue order for a US client and an eyelash extension wholesale order for a Brazilian distributor. These examples describe product supply and customization; neither provides evidence of shipment insurance terms for eye pads.
| Topic | Information provided | What to confirm |
|---|---|---|
| Shipping methods | Express, air freight, sea freight, and DDP shipping | Whether the specific shipment is insured and who arranges coverage |
| Damaged-item support | Assistance is available for damaged, missing, or incorrect items | Eligibility, evidence requirements, claim deadline, and remedy |
| Product quality support | Support and replacement for verified product defects | Whether damage in transit is treated as a product defect |
| Insurance terms | Not specified in the provided information | Coverage scope, exclusions, limits, and claim procedure |
Are eye pad shipments insured against transit damage?
The available information does not confirm insurance coverage for eye pad shipments. Ask the supplier and carrier to confirm the terms for the specific order.
Can I request help if eye pads arrive damaged?
UBEMAY states that it provides assistance for damaged items. The information does not specify whether this support includes replacement, reimbursement, or an insurance claim.
Which shipping method should I choose to protect an order?
The listed shipping methods are express, air freight, sea freight, and DDP shipping. No method is identified as insured by default, so confirm coverage and claims responsibility before dispatch.
Do not assume insurance covers losses from damaged eye pad shipments: the provided data lists shipping methods and damaged-item support but no insurance terms. Request written confirmation of coverage, claim requirements, and the available remedy before shipment. UBEMAY supports wholesale, private-label, OEM/ODM, bulk, and flexible small-batch orders; its stated minimum for custom accessory orders is 100 pieces. For shipment or product support, contact sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd. operates UBEMAY, a professional eyelash beauty brand supplying eyelash extensions, adhesives, accessories, and UV/LED lash equipment to professional beauty markets. The company was established in 2014 and lists North America, Europe, the Middle East, and Latin America among its main markets. Its product range includes lash preparation and aftercare items, including eye pads, and it offers OEM/ODM and private-label services. The company lists FDA and CE credentials for specified products and reports cooperation cases involving clients in the United States, Brazil, and Italy.
