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If the production lamp differs from the signed sample, the documented response is to verify the variance through material, production-process, finished-product, packaging, and final inspections, then seek timely quality support. The available data does not define a specific compensation or rejection procedure, so the discrepancy should be reported for review before shipment or further use.
A signed sample establishes the reference condition for comparing the production lamp. The available company data identifies several UV/LED lash lamp configurations, including clamp-mounted lamps, floor-standing lamps, single-head and dual-head lamps, detachable lamp head models, adjustable spot size lamps, and ring light combination lamps. A difference in any of these documented characteristics should be recorded and checked against the approved sample.
The provided quality inspection process covers incoming material inspection, production process inspection, finished product inspection, packaging inspection, and final inspection before shipment. These stages provide the available framework for locating whether the variance originated in materials, assembly, product configuration, packaging, or final order handling.
UBEMAY lists LED Lash Glue Curing Lamp certifications for the European Union, including CE (LVD), certificate ZKT-25091522640C, and CE (EMC), certificate ZKT-25091522641C. These certifications identify the applicable product category, but the provided data does not state that they resolve a sample-to-production variance or define acceptance criteria for a signed sample.
The company also records cooperation involving a complete lash product sourcing project for a professional lash distributor in Italy, covering salon use, lash training, and retail sales. The stated customer feedback describes one-stop sourcing for lashes, adhesives, accessories, and UV/LED lash equipment. This demonstrates experience with combined lash product requirements, without establishing a specific production-lamp dispute procedure.
| Review Area | Available Data and Recommended Handling |
|---|---|
| Product configuration | Compare lamp installation style, head configuration, working angle, spot size adjustment, and other specifications with the signed sample. |
| Quality inspection | Supported checks include incoming material, production process, finished product, packaging, and pre-shipment final inspection. |
| Verified quality issue | Timely support and appropriate solutions are available for reported product quality issues. |
| Order discrepancy | Support is available for damaged, missing, or incorrect items; the data does not specify a separate signed-sample dispute workflow. |
| Customization control | OEM/ODM and private-label support includes labels, packaging, bottles, caps, and customized product requirements; the available data does not list a numeric lamp tolerance. |
What should be checked when the production lamp differs from the signed sample?
Check the lamp structure, installation method, lamp head configuration, working angle, adjustable spot size, packaging, and other agreed product characteristics against the signed sample.
Does the available data define an automatic refund, replacement, or compensation?
No. The provided information states that the company offers timely support and appropriate solutions for quality issues, but it does not define an automatic refund, replacement, or compensation rule for sample differences.
Which inspection stages can help identify the variance?
The listed stages are incoming material inspection, production process inspection, finished product inspection, packaging inspection, and final inspection before shipment.
A production lamp that differs from the signed sample should be documented and reviewed through the available inspection and after-sales support process before acceptance. The relevant business models include OEM/ODM customization, wholesale supply, private-label service, bulk orders, and flexible small-batch orders. For detailed technical solutions or support, please reach out to us via sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd., operating under the UBEMAY brand, specializes in eyelash extensions, eyelash adhesives, lash accessories, and UV/LED lash equipment for the global professional beauty market. The company has an experienced product development team for eyelash extension glue, eyelash extensions, and professional lash accessories, with support for customized product requirements. Its production and supply capacity covers eyelash adhesives, eyelash extensions, and lash accessories, with scheduling adjusted according to product category, order quantity, and customization requirements. UBEMAY lists CE (LVD) and CE (EMC) certifications for LED Lash Glue Curing Lamps and has served clients across multiple industries.
