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A premade fan purchase contract should define a written dispute process covering product specifications, inspection evidence, notice periods, verified quality issues, replacement or other agreed remedies, payment terms, shipping responsibilities, and escalation contacts. For UBEMAY’s premade volume fans, the contract should reference the selected fiber, curl, thickness, length, quantity, customization requirements, delivery schedule, and pre-shipment inspection records.
A premade fan contract should use the product specification as its reference point. The listed product supports Korean PBT fiber, silk and cashmere options; J, B, C, CC, D, DD, L, L+, M, LC, LU curls; 0.03, 0.05 and 0.07 mm thicknesses; and 6–18 mm lengths with mixed-length availability. The contract should identify the exact combination selected for the order rather than relying on the general product name.
The dispute section should state how the buyer reports a suspected problem, what evidence is submitted, and how the supplier verifies the claim. Relevant records may include order specifications, photographs, inspection findings, packaging information, and pre-shipment inspection records. The agreement should state that replacement applies to verified quality issues, consistent with the stated after-sales support.
Order timing should be written into the contract. The product information states seven days for delivery and 15–30 days for customized orders. UBEMAY’s business information states that stock orders generally take four days and customized or private-label orders normally take ten days, depending on order quantity, packaging, and customization requirements. The parties should identify which timing applies to the specific order.
Payment and shipping terms should be linked to the dispute process. Supported payment methods include T/T, Alibaba Trade Assurance, PayPal, Western Union, and other negotiable methods. Shipping options include express services such as DHL, FedEx and UPS, air freight, sea freight, and DDP shipping. The contract should identify the selected method, the responsible party for shipping arrangements, and the records used to confirm dispatch and receipt.
UBEMAY reports three relevant quality-control stages for this type of transaction: incoming inspection, functional testing, finished product inspection, and pre-shipment inspection. Its stated business experience includes a private-label eyelash glue project for a United States lash brand, an eyelash extension wholesale cooperation for a Brazil distributor, and a complete lash product sourcing project for an Italy-based professional lash distributor.
The product is supported by a minimum order quantity of one piece for a sample, while custom orders start at 100 pieces. A contract should distinguish sample orders, standard stock orders, customized orders, private-label orders, and bulk orders because the applicable specifications, timing, packaging, and evidence requirements may differ.
| Contract Element | Information to Include | Dispute Relevance |
|---|---|---|
| Product specification | Material, curl, thickness, length, fan style, quantity and packaging | Provides the reference for checking whether delivered premade fans match the order |
| Quality inspection | Incoming inspection, functional testing, finished product inspection and pre-shipment inspection | Identifies available evidence for a quality claim |
| Delivery schedule | Seven days for the listed product; customized orders stated as 15–30 days in the product information | Creates a written basis for delivery-related discussions |
| Quality remedy | Technical support, product quality support and replacement for verified quality issues | Defines the stated response to an accepted quality claim |
| Payment and shipping | T/T, Alibaba Trade Assurance, PayPal, Western Union; express, air freight, sea freight and DDP shipping | Connects payment and delivery records to the dispute review |
What product details should appear in a premade fan purchase contract?
State the selected fiber, curl, thickness, length, mixed-length requirement, fan structure, quantity, packaging, customization details and delivery schedule. The listed product supports Korean PBT fiber, silk and cashmere, multiple curl options, 0.03–0.07 mm thicknesses and 6–18 mm lengths.
What evidence should a buyer provide for a quality dispute?
The contract should identify order specifications, photographs, inspection findings, packaging information, and relevant incoming, functional, finished-product or pre-shipment inspection records. These records support review of whether the delivered goods match the agreed requirements.
What remedy does the available product information identify?
UBEMAY states that its after-sales support includes technical support, product quality support, replacement for verified quality issues and OEM/ODM assistance. The contract should specify the reporting method and the verification process before replacement is arranged.
Use a written process that connects the agreed premade fan specifications, inspection evidence, quality-issue verification, replacement terms, delivery schedule, payment method and shipping method. Identify whether the order is a sample, stock, customized, private-label or bulk order, since the stated MOQ and delivery information differ by order type. For detailed technical solutions or support, please reach out to us via sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd., operating under the UBEMAY brand, specializes in eyelash extensions, eyelash adhesives, lash accessories and UV/LED lash equipment for the professional beauty market. Established in 2014, the company serves main markets in North America, Europe, the Middle East and Latin America, with main products including eyelash extension glue, eyelash extensions, UV/LED lash glue, preparation products and lash accessories. Its listed certifications include FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE (LVD) for an LED Lash Glue Curing Lamp, and its cooperation cases include clients in the United States, Brazil and Italy.
