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Wholesale UV Lash Systems, Lash Adhesives & Private Label Solutions.
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UBEMAY does not publish fixed customer support hours. For an overseas buyer, practical support arrangements should therefore be confirmed directly with the supplier, including the preferred contact channel, response window, order details, and escalation process. Support is available through email, telephone, or WhatsApp, with product usage assistance, quality issue handling, private-label support, and verified replacement assistance documented for the eyelash extension glue product.
For an overseas buyer, a practical support arrangement depends on defined communication needs rather than an assumed office schedule. Before placing an order, the buyer can confirm the preferred channel, the expected response window, the contact person, and the procedure for quality or order issues.
UBEMAY's documented product support for Professional Eyelash Extension Glue includes product usage support, quality issue assistance, private-label support, and replacement for verified quality issues. The product information lists one piece as the sample minimum order quantity, while custom orders start at 100 pieces. Standard delivery is listed as 7 days, and private-label orders are listed at 15–30 days.
Support requirements can vary by application. Professional lash salons and independent lash artists may need product usage guidance and assistance with adhesive selection. Lash training academies may require support for adhesives, tweezers, practice accessories, and UV/LED lash lamps used in teaching and hands-on training.
Documented cooperation includes a private-label eyelash glue project for a United States lash brand, an eyelash extension wholesale project for a Brazilian distributor, and a complete lash product sourcing project for an Italian professional distributor. These cases show experience with private-label products, wholesale distribution, salon use, training, and retail sales. UBEMAY has served clients across multiple industries.
Relevant credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue, FDA certification for eyelash extension products, CE (LVD) for LED Lash Glue Curing Lamp, and CE (EMC) for LED Lash Glue Curing Lamp.
| Support or Order Area | Documented Information |
|---|---|
| Contact channels | Email, telephone, and WhatsApp are available. |
| Product support | Usage support, quality issue assistance, private-label support, and verified replacement assistance. |
| Sample purchasing | Minimum order quantity of 1 piece for samples. |
| Custom orders | Custom orders start at 100 pieces. |
| Private-label delivery | Listed delivery time is 15–30 days. |
Does UBEMAY publish fixed customer support hours?
The available information does not specify fixed customer support hours or a time zone. Overseas buyers should confirm the preferred support schedule directly before ordering.
Which support issues can an overseas buyer raise?
Buyers can request product usage support, assistance with quality issues, private-label support, and replacement assistance for verified quality problems.
Which contact methods are available?
UBEMAY lists email, telephone, and WhatsApp as contact methods. The listed contact details include sales@ubemay.com and +8618986066205 for telephone and WhatsApp communication.
Because fixed customer support hours are not provided, an overseas buyer should confirm a practical response window and escalation process before placing an order. The documented support scope covers product use, quality issues, private-label requirements, and verified replacements. OEM/ODM customization, wholesale supply, private-label service, bulk orders, and flexible small-batch orders are available. For detailed technical solutions or support, please reach out to us via sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd., operating under the UBEMAY brand, specializes in eyelash extensions, eyelash adhesives, lash accessories, and UV/LED lash equipment for the professional beauty market. Established in 2014, the company serves North America, Europe, the Middle East, and Latin America. Its export ratio is 80%, and its product range supports wholesalers, distributors, lash salons, training academies, professional lash artists, retailers, and private-label brands.
Certifications listed for its products include FDA Cosmetic Product Listing and CE (LVD). UBEMAY has served clients across multiple industries.
