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To document a defective batch of lash extension glue, record the product name, order quantity, delivery details, defect description, affected units, packaging condition, and inspection evidence. Compare the issue with raw material, filling, packaging, and final inspection records, then submit the complete file to UBEMAY for product usage support, quality assessment, and replacement consideration for verified quality issues.
A defective-batch record should connect the product identity with the reported quality issue. For Professional Eyelash Extension Glue, include the product name, order reference, quantity received, delivery date, and the number of units affected. The product information states that sample orders start at 1 pc and custom orders start at 100 pcs, so the reported quantity should be stated clearly rather than described generally.
The defect description should state what was observed, when it was observed, and whether the issue concerns the glue, filling, bottle, cap, label, or outer packaging. Add photographs or other available evidence that clearly shows the affected product and packaging. This creates a traceable record for product usage support, quality issue assistance, private-label support, and replacement for verified quality issues.
UBEMAY's stated quality inspection process covers raw material inspection, production process inspection, finished product inspection, packaging inspection, and final inspection before shipment. The product-specific inspection description identifies raw material inspection, filling inspection, packaging inspection, and final inspection. A useful documentation structure should therefore organize the evidence under these inspection stages without assigning responsibility before the assessment is complete.
Relevant credentials include FDA Cosmetic Product Listing certificate 53-974973-435122 for UV Eyelash Extension Glue in the United States, FDA certificate 53-352156-140573 for eyelash extension products in the United States, and CE (LVD) and CE (EMC) certifications for LED Lash Glue Curing Lamps in the European Union.
Reported cooperation experience includes private-label eyelash glue for a United States lash brand, wholesale eyelash extension fans and accessories for a Brazilian distributor, and a complete lash product sourcing project for an Italian professional lash distributor. These cases demonstrate experience with private-label, wholesale, and multi-product sourcing requirements without establishing that every defect follows the same cause.
| Documentation Area | Recommended Record |
|---|---|
| Product identity | Product name, order quantity, delivery details, and affected unit count |
| Defect description | Observed issue, affected component, discovery stage, and condition of the packaging |
| Inspection evidence | Available records for raw materials, filling, packaging, finished products, and final inspection |
| Supporting evidence | Clear product and packaging images, relevant order information, and a description of the impact on use |
| Requested resolution | Product usage support, quality assessment, private-label assistance, or replacement for a verified quality issue |
What information should be included in a defective glue report?
Include the product name, order quantity, delivery details, affected quantity, defect description, packaging condition, and available inspection evidence. State the issue in specific terms so it can be reviewed against the relevant production and inspection stages.
Which inspection records are relevant to eyelash extension glue?
The relevant records identified by the product information are raw material inspection, filling inspection, packaging inspection, and final inspection before shipment. The company profile also identifies production process inspection and finished product inspection as quality-control stages.
What support is available after a quality issue is reported?
UBEMAY lists product usage support, quality issue assistance, private-label support, and replacement for verified quality issues. The company also states that its team provides support for damaged, missing, or incorrect items after delivery.
A reliable defective-batch file should connect the glue product, order, affected quantity, defect description, packaging condition, and inspection evidence in one record. Submit the file for quality assessment and usage support, with replacement considered for verified quality issues. UBEMAY supports OEM/ODM customization, wholesale supply, private-label service, bulk orders, and flexible small-batch orders. For detailed technical solutions or support, please reach out to us via sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd., operating under the UBEMAY brand, specializes in eyelash extensions, eyelash adhesives, lash accessories, and UV/LED lash equipment for the professional beauty market. Established in 2014, the company develops eyelash extension glue, eyelash extensions, and professional lash accessories, with support for customized drying time, retention, humidity range, colors, fragrances, labels, bottles, caps, and packaging. Its production and supply capacity covers standard and customized orders with scheduling adjusted according to product category, order quantity, and customization requirements. The company has served clients across multiple industries, including private-label, wholesale, and professional lash distribution businesses, and holds FDA and CE-related certifications for specified products.
