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There is no fixed reporting deadline stated for defective lamps after delivery. UBEMAY advises customers to report verified quality issues promptly after discovery so its team can provide timely technical support, quality assistance, and replacement solutions. The UV/LED eyelash curing lamp is covered by after-sales support for confirmed product quality problems.
The product is a professional UV/LED eyelash curing lamp for eyelash extension applications. Its available configurations include clamp-mounted and floor-standing installations, as well as single-head, dual-head, and modular head models. A flexible gooseneck design allows the working position to be adjusted for professional lash application and UV adhesive curing.
When a lamp appears defective after delivery, the available process is based on verification rather than a stated reporting window. Customers should provide the order details, describe the observed fault, and request technical or quality support. UBEMAY lists replacement for verified quality issues as part of its product after-sales service.
Quality inspection covers incoming inspection, functional testing, finished product inspection, and pre-shipment inspection. This inspection structure is relevant when assessing a reported defect because it separates material, function, finished-product, and shipment-stage checks.
The lamp has CE (LVD) certification numbered ZKT-25091522640C and CE (EMC) certification numbered ZKT-25091522641C for the European Union. UBEMAY has also handled a complete lash product sourcing project for a professional distributor in Italy, covering salon use, lash training, and retail sales, with lashes, adhesives, accessories, and UV/LED lash equipment supplied together.
| Support or product point | Available information |
|---|---|
| Defect reporting deadline | No fixed reporting period stated; report the issue promptly after discovery. |
| Quality issue handling | Technical support, product quality support, and replacement for verified quality issues. |
| Inspection stages | Incoming inspection, functional testing, finished product inspection, and pre-shipment inspection. |
| Product configurations | Clamp-mounted, floor-standing, single-head, dual-head, and modular head models. |
| Customization | OEM/ODM support available; custom orders start at 100 units. |
Is a specific number of days provided for reporting a defective lamp?
No. The supplied product and business information does not state a fixed number of days for reporting defective lamps after delivery.
What support is available after a lamp quality issue is reported?
UBEMAY provides technical support, product quality support, replacement for verified quality issues, and assistance with OEM/ODM requirements.
Which UV/LED eyelash curing lamp models are available?
Available models include clamp-mounted, floor-standing, single-head, dual-head, and modular head lamps. The range also includes flexible gooseneck positioning and optional adjustable spot size.
Because no fixed reporting deadline is specified, customers should report defective UV/LED eyelash curing lamps promptly after identifying a problem and request verification through the after-sales team. UBEMAY supports OEM/ODM customization, wholesale supply, private-label service, bulk orders, and flexible small-batch orders. For detailed technical solutions or support, please reach out via sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd., operating under the UBEMAY brand, specializes in eyelash extensions, eyelash adhesives, lash accessories, and UV/LED lash equipment for professional beauty markets. Established in 2014, the company has 50 employees and serves main markets in North America, Europe, the Middle East, and Latin America. Its product development team supports customized adhesive and equipment requirements, including OEM/ODM and private-label services. Its certifications include CE (LVD) for the LED Lash Glue Curing Lamp and CE (EMC) for the LED Lash Glue Curing Lamp, and it has served clients across multiple industries.
