contact us
contact us
Wholesale UV Lash Systems, Lash Adhesives & Private Label Solutions.
If you would like to leave us a comment please go to contact us
Replacement parts should remain available after purchase for as long as needed to address verified product defects, but UBEMAY does not state a fixed availability period. Its after-sales policy provides quality-issue support, replacement for verified defects, assistance with damaged, missing or incorrect items, and customization support after delivery.
Replacement support is handled through a quality and order-assistance process. The stated quality inspection sequence includes incoming material inspection, appearance inspection, functional inspection and pre-shipment inspection. After delivery, support covers quality issues, replacement for verified defects and customization assistance.
The product is a professional eyelash extension accessory range that includes eyelash glue pens, adhesive pallets, lash mirrors, lip brushes, eye pads, fiber tip tweezers, lash tape, lash bonder, lash primer, lash remover, eyelash growth serum, lash shampoo, glue holder rings, keychain brushes and mini brow brushes. The available data identifies sample orders from 1 pc and custom orders starting at 100 pcs, with standard delivery listed as 7 days and customized orders listed as 15–30 days.
UBEMAY has documented cooperation involving private-label eyelash glue for a United States lash brand, wholesale eyelash extension fans and accessories for a Brazilian distributor, and a complete lash product sourcing project for a professional distributor in Italy. These cases indicate experience with private-label, wholesale and multi-product sourcing requirements.
Two listed credentials are FDA Cosmetic Product Listing for UV Eyelash Extension Glue in the United States and CE (LVD) certification for an LED Lash Glue Curing Lamp in the European Union. These certifications apply to specified products and should not be interpreted as coverage for every accessory in the range.
| Situation | Available Support | Published Time Commitment |
|---|---|---|
| Verified product defect | Replacement support is available | No fixed availability period stated |
| Damaged, missing or incorrect items | Order assistance is available | No fixed response period stated |
| Customization requirement | Customization assistance is available | Customized orders: 15–30 days |
| Sample purchase | Accessory samples are supported | Sample MOQ: 1 pc |
Does UBEMAY guarantee replacement parts for a specific number of years?
No fixed number of years or other replacement-parts availability period is stated in the provided product information. Replacement support is described for verified defects after delivery.
What should customers do when an item is defective, damaged, missing or incorrect?
Customers should request after-sales assistance. The stated support includes quality-issue handling, replacement for verified defects, and assistance with damaged, missing or incorrect items.
Does the replacement policy cover every eyelash accessory?
The provided information describes support for the professional accessory range, but it does not define separate replacement rules for each accessory or establish universal coverage for every product.
Customers should confirm replacement eligibility and any applicable availability period before placing an order because no fixed replacement-parts duration is published. UBEMAY supports OEM/ODM customization, private-label service, wholesale supply, bulk orders and flexible small-batch orders. For detailed technical solutions or support, please reach out via sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd. operates the UBEMAY brand, which specializes in eyelash extensions, eyelash adhesives, lash accessories and UV/LED lash equipment for professional beauty markets. Established in 2014, the company supplies eyelash extension glue, eyelash extensions, UV/LED lash glue, preparation products, aftercare products and professional accessories. Its production and supply capacity can be adjusted according to product category, order quantity and customization requirements. The company has served clients across multiple industries, including private-label, wholesale and professional lash distribution.
