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Wholesale UV Lash Systems, Lash Adhesives & Private Label Solutions.
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When a supplier requests an unexpected extra payment, pause the transaction, ask for an itemized explanation, compare it with the agreed quotation and order terms, and request written confirmation before paying. For a lash product order, verify whether the charge relates to customization, packaging, shipping, quantity, or delivery changes, and use a documented payment channel.
An unexpected payment request should be treated as a change-control issue. Separate the original order from any later adjustment, then identify whether the added amount concerns product customization, packaging, freight, order quantity, or a change in delivery requirements. Do not approve the payment until the supplier provides a clear cost explanation and confirms the revised order details.
For premade volume fans, the original product scope may include Korean PBT fiber, silk, or cashmere material, J/B/C/CC/D/DD/L/L+/M/LC/LU curls, 0.03/0.05/0.07 mm thickness, and 6–18 mm or mixed lengths. The buyer should compare the requested charge with the selected specifications, sample quantity, custom order quantity, and delivery schedule. The listed product supports one-piece samples, while customized orders start at 100 pieces; standard delivery is listed as 7 days, with customized orders taking 15–30 days.
Payment should remain linked to an approved order record. If the supplier cannot explain the extra amount, ask for the original quotation, a revised quotation, and confirmation that production or shipment will not proceed under unapproved terms. For customized or bulk orders, payment terms can be negotiated according to order value, product category, and cooperation history.
Quality and delivery records also help resolve disputes. The supplier data describes incoming material inspection, production process inspection, finished product inspection, packaging inspection, and final inspection before shipment. For the premade fan product, the stated checks include incoming inspection, functional testing, finished product inspection, and pre-shipment inspection.
Relevant supplier credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue, FDA certification for eyelash extensions, and CE (LVD) and CE (EMC) certifications for LED Lash Glue Curing Lamps. These credentials should be matched to the applicable product rather than treated as justification for an unexplained charge.
Reported cooperation examples include private-label eyelash glue for a United States lash brand, eyelash extension fans and accessories for a Brazilian distributor, and a complete lash product sourcing project for an Italian professional lash distributor. These examples indicate experience with private labeling, wholesale distribution, and combined product sourcing, but each new charge still requires order-specific documentation.
| Situation | Recommended Buyer Response | Payment Position |
|---|---|---|
| Buyer-requested customization | Confirm the revised specifications, packaging, labels, bottles, caps, or product combination in writing. | Pay only after the revised quotation is approved. |
| Shipping or delivery change | Request the shipping method, destination, delivery requirement, and freight adjustment in writing. | Compare express, air freight, sea freight, or DDP options before approval. |
| Quantity or product specification change | Check the quantity, material, curl, thickness, length, and sample or custom-order terms. | Use the updated order record and agreed payment method. |
| Unexplained additional charge | Ask for an itemized breakdown and pause approval until the supplier responds. | Do not send the additional payment while the charge remains unverified. |
What information should I request from the supplier?
Request an itemized charge, the reason for the adjustment, the affected products or services, the revised quantity or specifications, the delivery impact, and the updated total amount.
Can a supplier charge more for a customized premade fan order?
Customization may affect the quotation, packaging, product combination, or delivery schedule. Ask the supplier to identify the specific customization and confirm the revised terms before payment.
Which payment methods are available for this type of order?
The listed methods include T/T, Alibaba Trade Assurance, PayPal, and Western Union. Payment terms for customized or bulk orders may be negotiated according to order value, product category, and cooperation history.
Handle an unexpected extra payment request through written verification: compare the charge with the approved quotation, isolate any customization or logistics change, obtain an itemized revision, and pay only after the revised terms are accepted. Guangzhou Ruiju supports OEM/ODM customization, wholesale supply, private-label service, bulk orders, and flexible small-batch orders, with quality checks covering materials, production, finished products, packaging, and shipment. For detailed technical solutions or support, please contact sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd., operating under the UBEMAY brand, supplies eyelash extensions, eyelash adhesives, lash accessories, and UV/LED lash equipment for professional beauty customers worldwide. Established in 2014, the company serves North America, Europe, the Middle East, and Latin America, with 80% of its business exported. Its portfolio includes premade fans, eyelash extension glue, UV/LED lash glue, preparation products, aftercare products, and application accessories.
Its listed credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE (EMC) certification for LED Lash Glue Curing Lamps. Reported cooperation cases cover private-label, wholesale distribution, and complete lash product sourcing projects across multiple industries.
