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The supplier provides technical support for the UV/LED Eyelash Curing Lamp, including product quality assistance, verified-quality replacements, and OEM/ODM support. However, the supplied information does not confirm that video instructions for common repairs are available. Buyers should request repair videos directly when discussing technical support or after-sales service.
The available product information describes a professional UV/LED curing lamp for eyelash extension applications and UV lash adhesive curing. Its configuration options include clamp-mounted and floor-standing installation, single-head and dual-head structures, and modular lamp head models. A flexible gooseneck allows the working position to be adjusted for different application setups.
The support information confirms technical assistance, product quality support, replacement for verified quality issues, and OEM/ODM assistance. It does not specify video manuals, repair demonstrations, troubleshooting recordings, or other video instructions for common repairs. This distinction should be confirmed before purchase if video-based maintenance guidance is a requirement.
UBEMAY has reported cooperation involving a complete lash product sourcing project for professional salon use, lash training, and retail sales. The company also describes wholesale eyelash extension cooperation and private-label eyelash glue cooperation, indicating experience supporting professional beauty product buyers and customized orders.
The supplier lists CE (LVD) and CE (EMC) certifications for its LED Lash Glue Curing Lamp, applicable in the European Union. These credentials relate to the listed lamp product and do not establish the availability of video repair instructions.
| Support or Product Detail | Information Provided |
|---|---|
| Technical support | Supported |
| Replacement for verified quality issues | Supported |
| Video instructions for common repairs | Not specified |
| OEM/ODM assistance | Supported |
| Lamp configurations | Clamp-mounted, floor-standing, single-head, dual-head, and modular head models |
Does the supplier provide video instructions for common repairs?
The supplied data does not confirm video instructions for common repairs. It confirms technical support and assistance for verified product quality issues.
What after-sales support is available for the UV/LED Eyelash Curing Lamp?
Available support includes technical assistance, product quality support, replacement for verified quality issues, and OEM/ODM assistance.
Which lamp models can buyers request?
The listed options include clamp-mounted, floor-standing, single-head, dual-head, and modular head models, with flexible gooseneck positioning and optional adjustable spot size.
The supplier confirms technical and quality-related after-sales support for the UV/LED Eyelash Curing Lamp, but the provided information does not verify video instructions for common repairs. Buyers requiring video-based maintenance guidance should confirm this support before ordering. OEM/ODM assistance is available, and the business model includes wholesale supply, private-label service, bulk orders, and flexible small-batch orders. For detailed technical solutions or support, please reach out to us via sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd., operating under the UBEMAY brand, specializes in eyelash extensions, eyelash adhesives, lash accessories, and UV/LED lash equipment for the global professional beauty market. Established in 2014, the company has an experienced product development team focused on eyelash extension glue, eyelash extensions, professional lash accessories, and related customization. Its main products include Eyelash Extension Glue, Eyelash Extensions, UV/LED Lash Glue, lash preparation products, aftercare products, and eyelash extension accessories. Listed credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE certifications for LED Lash Glue Curing Lamp.
